Shipping

  • Charles Henry currently ships free on all orders over $60 in Canada and the United States and orders are shipped on Fridays, unless stated otherwise

  • As we grow, we hope to offer more shipping options, such as tracking and express for free to ensure a quality experience for everyone. 

  • Estimated Delivery Time:

    • Standard Shipping: North America: 5-10 Days --- International: 7-21​Days

  • In the of case customs charges that apply in the receiving country, those charges will have to be paid by the customer. 

  • We do not ship to Post Office boxes or forwarding addresses.

  • For any additional questions or concerns, feel free to Contact Us.

Returns & Exchanges

  • At Charles Henry, we pride ourselves on making sure you receive the best products, coupled with unmatched service. Should there however be any problems with your order, feel free to Contact Us, and we will see what we can do to make your experience better. 

  • All returns and exchanged must be sent and received within 15 days of receiving the product to be eligible for returns or exchange. 

  • All products must be returned undamaged, to be eligible for a refund or exchange.

  • Return or exchange shipping costs are covered by the returning/exchanging party. 

  • In the event of a return, the original purchase value will be refunded.

  • Used neckties and sweaters are Final Sale. 

  • If there are any questions or concerns, feel free to Contact Us. 

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*Prices In USD

 

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